Essential Telephoning in English Student's Book

Garside
Essential Telephoning in English Student's Book



Издательство: Cambridge University Press
Жанр: Cambridge University Press

Качество: Хорошее
Страниц: 112
Формат: pdf, fb2, epub

Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.